Job Description:
The Role
Join Fidelity Labs, our in-house new business incubator, as the Principal User Experience Designer for a SaaS platform targeted in the Charitable industry. It's a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design.
Lead the design strategy and execution on their product team, with some guidance and mentor
Help define the design work and deliver business outcomes on the product team
Consult with the product owner to help inform product strategy
The Expertise and Skills You Bring
Expert level of UX design or related experience
A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred
Experience working on agile teams delivering value in digital products preferred; start up experience a plus
Expertise running and/or using research to support evidence-focused design decisions
A digital portfolio we can review online is required
An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing
Strong ability to design across all channels including web, native, and automated
Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives
A foundation of development knowledge, both web and mobile
Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better
Partnering with user research to understand the customer problems to tackle
Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions
The Team
Fidelity Foundations Services is a new business within Fidelity Labs, Fidelity Investments' in-house new business incubator. Founded in 2005, Fidelity Labs has played a critical role in driving growth and innovation for the firm. Foundation Services' mission is to create a foundation administration platform offering that allows foundation operators to focus on their mission. We are an industry leader in innovation and build client centered technology solutions.
Fidelity Labs is a dynamic workplace that combines the best parts of startup life-building from scratch, adapting quickly, and moon-shot ambition-with the scale and stability of an industry leader. Learn more at
Certifications: Category: Information Technology
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
