Ningún apoyo económico por reubicación
Número de puesto# 169093 - Del.Miguel Hidalgo, Ciudad de Mexico, México
Quiénes somos
Colgate-Palmolive Company es una compañía mundial de productos de consumo que opera en más de 200 países y se especializa en el cuidado bucal, el cuidado personal, el cuidado en el hogar, el cuidado de la piel y la nutrición de las mascotas. Nuestros productos cuentan con la confianza de más hogares que ninguna otra marca en el mundo, lo que nos convierte en un nombre familiar.
Únase a Colgate, una compañía de crecimiento dedicada e innovadora que reinventa un futuro más saludable para todas las personas, sus mascotas y nuestro planeta. Guiados por nuestros valores fundamentales de servicio, inclusión y valentía fomentamos una cultura que inspira a nuestra gente a alcanzar objetivos comunes. Juntos, construyamos un futuro más brillante y saludable para todos.
The Collections, Deductions & EDI Analyst will mainly focus on customer account EDI issues with the objective to avoid disruption or delays on the collection and deduction processes, together with the effort to minimize the risk of financial impact related to chargeback costs due to EDI concerns. They will also focus on proactively detect and prevent collection issues, on customer account collections for past due amounts, on escalating and assisting in the resolution of business issues; reporting, disputing and clearing deductions related to Gross to Net promotions, vendor compliance, audit, pricing and inventory adjustments :
EDI process responsibilities include but are not limited to:
-Analyze rejection information provided by customer for unpaid/outstanding invoices
-Facilitate communication between customer and B2B Team
-Test potential fixes/updates/implementations
-Attend and follow up of EDI issues related to Invoices (810s)
-Raise EDI tickets
-Participate in meetings with customer and other internal Teams to discuss EDI issues/fixes
-Internal meetings to follow up invoicing issues
-Assisting in building EDI customer processes
-Escalate urgent issues for EDI processes
-Attend internal bi-weekly meeting follow up of IRs
-Follow-up on tracking file of EDI issues
-Set follow-up meetings with the Local team in order to discuss status of issues and fixes.
-Build and keep EDI status file with all needed information for having a successful follow-up on all situations
Collections responsibilities include but are not limited to:
-Obtaining overview of customer account balances
-Generating past due notices to customer
-Contacting customers for payment and documenting their response
-Escalating collection issues to Local Finance Team and/or Sales
-Assessing and recommending escalated issues for write offs
-Generating and preparing periodic statements for customers
-Monitoring customer performance vs. payment commitments
-Responding queries from customers
-Reconciling and/or obtaining payment remittances for unapplied payments
-Preparing monthly estimates about past due balances and informing planned future steps to recover them
-Assisting on the resolution of escalated customer issues by preparing or analyzing data
-Participating in cross-functional meetings to discuss collection issues and find possible solutions
-Assisting the Team Lead in the creation of monthly collection reports
Deductions responsibilities include but are not limited to:
-Reviewing open customer deductions, contacting the customers or Local Teams to get further details in order to identify and/or confirm the correct the deduction type
-Monitoring deductions assigned through the worklist, shared tracker files and/or email.
-Notifying CDT (Sales), Customer Service and/or Local finance via workflow or shared tracker files of customer issues or for missing credit memos
-Communicating open deductions and their status by running periodic reporting to Local Teams
-Submitting disputes through email or customer portals in accordance with the instructions received from CDT (Sales), Customer Service and/or Local finance teams.
-Providing Month End Results and deduction status to Team Lead
-Clearing credit notes or paybacks and associated dispute cases
-Escalating deduction issues to Local Finance, Logistics and/or Sales Teams.
-Preparing monthly estimates open deductions and informing planned future steps to clear them
-Assisting on the resolution of escalated deduction issues by preparing or analyzing data
-Participating in cross-functional meetings to discuss deduction issues and find possible solutions
-Assisting the Team Lead in the creation of monthly deduction reports
Requirements
-Bachelor's Degree in Accouting,Finance, Business Administration or related fields
-At least 2+ years of experience in financial areas
-English Intermediate Advanced English level
-Sufficient knowledge of financial statements and financial ratios (Preferred)
-Prior experience the Order to Cash process (Preferred)
-Proficiency with SAP, Word, Excel and Google tools (Preferred)
-Portuguese (Preferred)
This is a temporary position for 6 months.
Nuestro Compromiso a la Inclusion
Nuestro camino inicia con nuestras gente- desarrollamos talento sólido con trayectorias y perspectivas diversas para servir mejor a nuestros consumidores en todo el mundo y fomentamos un entorno inclusivo donde todos sientan que pertenecen a nuestra organización. Nos dedicamos a garantizar que cada persona pueda ser auténtica, sea tratada con respeto y empoderada con liderazgo para contribuir significativamente a nuestro negocio.
Empleador con Igualdad de Oportunidades
Colgate es una compañía que ofrece Igualdad de Oportunidades. Todos los candidatos calificados serán considerados para contratación sin distinción de raza, color, religión, género, identidad de género, orientación sexual, nacionalidad, discapacidad, estado civil, estado de veterano (posiciones en Estados Unidos) o cualquier otra característica protegida por la ley.
Las adaptaciones razonables durante el proceso de solicitud están disponibles para personas con discapacidades. Complete este formulario de solicitud si necesita una adaptación.
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